Automatically Diagnose & Repair PC Problems With Microsoft ATS
Posted May 21, 2009 – 4:18 pm in: Vista TroubleshootingNo more worries about Windows troubleshooting problems. Microsoft has recently launched Microsoft Automated Troubleshooting Services that will detect your Windows problems on your machine and automatically fix any common problems that are found.
Since this service is only few days old, you can find only a few diagnose and repair solutions on Microsoft Automated Troubleshooting Services page. At present Microsoft is offering five Vista related diagnose and repair solutions:
# Windows Vista Aero Glass visual effects are not working
# Printing problems and printing errors
# Your CD or DVD drive cannot read or write media
# Hardware devices not detected or not working
# Problems with sound and audio or no sound
If you experience any of the above mentioned problems (more will be added soon), just head over to the diagnose and repair solutions page in Internet Explorer browser to automatically diagnose and repair problems.
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2 Comments
I don’t think Microsoft can solve customer problems. If these guys have failed to solve millions of problems via emails and phone; how dare do they start boasting about online live solutions on users’ computers?
That is just some piece of JUNK designed to steal users’ information about if the software used is GENUINE or NOT, nothing else.
I’d rather NUKE my COMPUTER’S HARD DISC and reinstall WINDOWS than seeking Microsoft ONLINE ASSISTANCE because the time I’d spend waiting for something to happen I’d use it to do more creative things in the Information and Technology such as coding another website of my client, design another database or build another TOOL.
No thank you Microsoft Customer Support.
April 2010. Tried this service when my DVD Drive was no longer showing up in My Computer. Was excited to discover if the device was kaput or just needed new drivers or what.
ATS Service told me it could not mount my drive for diagnostics because it was not mounted.
This circular logic = if something is broken we can’t help you… so I tried the help chat. The human was only flowchart smart and unwilling so speculate more. Not a tech-head like we need.
Plus, it leaves a nice folder on you HD after the experience called Microsoft ATS. Pass on this service if you can.