Microsoft Teams is a widely used business communication platform developed by Microsoft. As you may know, the Teams app is available for Windows, Mac, Linux, iOS, and Android.
If you have been encountering issues with the Microsoft Teams app, you have a few options. You can reinstall, repair and repair the Teams app.
While reinstalling Microsoft Teams is easy, it deletes all data, and you will have to sign in to Teams all over again. This is where the repair option comes in handy.
When you repair the Microsoft Teams app in Windows 10/11, your data is retained.
Follow the directions given below to reset or repair the Microsoft Teams app in Windows 10 and 11.
Reset or repair the Microsoft Teams app in Windows 10/11
Step 1: Close the Microsoft Teams app if it’s running.
Step 2: Launch the Windows 10/11 Settings app. On Windows 10, go to Apps > Apps & features page. If you are on Windows 11, go to Apps > Installed apps page.
Step 3: Here, look for the Microsoft Teams entry. On Windows 10, click on the Microsoft Teams entry and then the Advanced options link, which shows up upon clicking on the Teams entry.
On Windows 11, click the three dots next to the Teams entry and then click Advanced options.
Step 4: In the Reset section, click on the Repair button to start repairing the Microsoft Teams app. The process might take a few seconds to complete.
If repairing the Teams app did not fix the problem, click the Reset button. Note that resetting the Teams app will delete its data. So, you might have to sign in to Teams again.
How do I repair Microsoft Teams on Mac?
Unfortunately, the Teams app for Mac does not offer a repair option. However, if you have issues with the Teams app, you can consider reinstalling it. Refer to our how-to reinstall Microsoft Teams on Mac guide for directions.
Actham Abdallah Abdelrahman Bakhiet says
Hello there, I am writing to get my old Team apps after I lost my connection with my advisor because , I updated my windows. I tried many times to reset my old messages but maybe something going wrong. I would appreciate it if you could help me to get back my old conversations. Thank you.