I have seen a number of users having issues with Metro apps in Windows 8. The most common issue is Metro apps fail to open when the user clicks on their tiles. If you too have installed Windows 8 and experiencing issues while trying to run Metro apps, it could be because of the reasons explained below.
The first possible reason could be PC’s screen resolution. Most of Windows 8 users probably not aware of the fact that Metro apps require 1024 x 768 or higher screen resolution to run properly. That is, the screen resolution must be at least 1024 x 768 pixels. If you are unsure about your current screen resolution, here is how to check it:
Check Screen Resolution:
Step 1: Do a right-click on Desktop and select Screen Resolution option to open Screen Resolution window.
Step 2: You will see the current screen resolution next the Resolution box. If the resolution is lower than 1024 x 768 pixels, you can set a higher resolution, if your PC supports. To change the current resolution, click on Resolution box and select a higher resolution.
If your PC meets the minimum screen resolution requirement and still you can’t run Metro apps means that you have to check the status of User Account Control (UAC). Metro apps may fail to open when the UAC is turned off. To check whether the UAC is on or off, follow the steps given below.
Turn On User Account Control:
Step 1: Open Run dialog box. To do this, use Windows + R keys. Type control.exe in the box and hit enter key to launch Control Panel.
Step 2: In the Control Panel, click on System and Security and then click Change User Account Control settings to open UAC settings window.
Step 3: Here, you can see the status of UAC. Slider in Never notify position indicates the disabled status of UAC. To enable or turn on UAC, move the slier to Always notify or Default position, and then click Ok. Click Yes for the UAC prompt.
Move back to the Start screen and try to run Metro apps.
If the Metro apps are not working even after performing the above steps, you may consider creating a new user account. It’s easy! If you can’t create a new User Account from the Control Panel, try to create one using Command Prompt.
Create a New User Account:
To create a new user account, type the following command in an elevated prompt (Command Prompt with admin rights):
net user username password /add
(replace “username” with a custom name and “password” with a strong password)
Refresh Windows 8:
The last option is to refresh your Windows 8 with the help of Refresh PC option. Refresh PC feature helps reload Windows without deleing your photos, music, videos and other personal files. Tens of guides available on the Internet to show you how to refresh Windows 8. Good luck!