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How To Close & Delete Outlook.com Account

Posted August 7, 2012 – 6:46 pm in: Internet
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Microsoft recently unveiled its new webmail service named Outlook.com designed for the next billion mailboxes. The new email service from Microsoft looks modern and comes with virtually unlimited email storage space. Ability to connect to your Facebook, Twitter, YouTube and other social networks, and ability to view and edit documents without leaving the Outlook.com are two cool features.

 

While most users are enjoying the new service and happy  with the clean, advertisement free and uncluttered interface, some users aren’t happy with the metro-inspired design.

Outlook

Users who had sign up for Outlook.com to explore the new email service and now want to close the account can complete the below mentioned steps to close the account and delete all personal information.

 

Please note that when you close your account, your user name, password, account profile will be permanently deleted. Because of this, you won’t be able to sign in to your Microsoft account, Xbox LIVE or anywhere else using this account. Also note that you will lose access to your Messenger and Hotmail contacts.

 

If you have used the Outlook.com account that you want to close as an ID with any other websites or services, we suggest you sign in to those sites and services first and delete your personal info or change the email address to the alternate one before closing your Outlook.com account.

 

So, here is how to close and delete your Outlook.com account.

 

Step 1: Visit Outlook.com, sign in with your Outlook email address that you want to close and delete.

 

Step 2: Click on the Options “cog” in the upper-right corner of the page and click More mail settings to open Outlook options page.

Delete or Close Outlook.com Account

Step 3: Under Managing your account, you will see Account details (password, addresses, time zone) option. Click on it to open Microsoft account overview page where you can edit and update your personal and security info, and also close the account.

Delete or Close Outlook.com Account Step1

Scroll down to see Close account option. Click on it to see Close your Microsoft account page. Here you will see what happens when you close your Outlook.com account.

Delete or Close Outlook.com Account Step2

Step 4: Scroll down the page, enter the password for your account (if you have forgotten your password, follow our how to reset or recover Outlook.com account password guide) and then click Next button.

Delete or Close Outlook.com Account Step3

Step 5: On the next page, you will see “To close your @outlook.com account you need to deactivate your Hotmail account” message. Click on deactivate your Hotmail account link to see a new page where you need to click Close account button to permanently close your account and delete all info.

Delete or Close Outlook.com Account Step4

Delete or Close Outlook.com Account Step5

 

Please note that Microsoft reserves your email address for 270 days after closing your account and other people won’t be able to get that email address during that time. After that time, it becomes available for other people to use.

  Tags: Outlook
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10 Comments

  1. Ruben Smits
    Posted August 16, 2012 at 4:57 pm | Permalink

    Thanks for the above mentioned steps. Very helpful.
    I switched my Hotmail (been using it for years) to Outlook, but I come across several problems concerning this Outlook+aliasHotmail account. Therefore, I want to delete my Outlook account and continue with my Hotmail account. I’m afraid I will lose my Hotmail too, when i delete my Windows Account.
    Can you help me solve this? Will I be able to delete only .outlook.com without losing hotmail.com?

    Regards,
    Ruben Smits

  2. simon carrington
    Posted November 1, 2012 at 10:41 pm | Permalink

    they could warn people its installation is effectively irreversible

  3. George S
    Posted November 9, 2012 at 8:56 am | Permalink

    Some how i got Outlook tacked onto my Hotmail
    How do I uninstall it so my hotmail goes back to normal the way it was, without losing a thing.. Seems very easy to get this by mistake but can’t get rid of it.

    Help

  4. sertf
    Posted November 24, 2012 at 1:10 pm | Permalink

    You need to cancel any paid services or Microsoft Points account associated with your Microsoft account.

  5. JOHN PLACIDO
    Posted November 25, 2012 at 7:28 pm | Permalink

    I too would like my old hotmail back,someone PLEASE help us.

  6. Shelley
    Posted December 12, 2012 at 9:24 pm | Permalink

    I agree with all of the above comments. I DO NOT LIKE OUTLOOK.COM.

  7. Prima Mawitjere
    Posted March 2, 2013 at 9:07 am | Permalink

    outlook is so annoying…

  8. ijaz ahmad
    Posted March 2, 2013 at 1:24 pm | Permalink

    i got Outlook tacked onto my Hotmail
    How do I uninstall it so my hotmail goes back to normal the way it was, without losing a thing.. Seems very easy to get this by mistake but can’t get rid of it.

  9. Rania
    Posted May 7, 2013 at 3:07 pm | Permalink

    When i reach the page “Deactivate my hotmail account” and i click on it, it takes me to the MSN Home page ! So how can i close the account?

  10. Bob
    Posted June 2, 2013 at 7:10 am | Permalink

    I have on my Windows 8 machine Windows Live Mail and then I downloaded Outlook.com as well to see what it was all about. I find it hopeless and dislike it! Up until now I still use Windows Live Mail excellently and want to ditch Outlook.com. Are ur instructions above basically saying that if I close my 3 email accounts in Outlook.com (after first taking exported files of Messages, Contacts, Calendar and Accounts from Windows Live Mail), I can then import these exported files, just mentioned, into Windows Live Mail, if nescessary a new installation of it and then people will be able to contact me on the 3 Accounts addresses I closed in Outlook.com and I can contact them as well and will have all my historical email messages as well? Help would be greatly appreciated.

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