Windows 10 brings hundreds of new features to Windows operating system. The new Start menu, Windows Hello (face recognition login), digital personal assistant Cortana, new Settings, tablet mode, and the powerful Edge browser are some of the highlights of Windows 10.
Because Windows 10 is vastly different from the widely used Windows 7, users who have upgraded directly from Windows 7 to Windows 10 by skipping Windows 8/8.1 need to go through a small learning curve.
There are plenty of information available on the web for novice as well as advanced users but if you are really having a hard time with one of the features of Windows 10 or if your Windows 10 PC is not working as expected, you can easily contact Microsoft support and chat with them.
You can get help if you’re having issues with activation, and Windows 10 errors, or any performance issues. Additionally, the support team will also help you in removing viruses and other malicious things from your Windows 10 computer.
The good thing is that you neither need to call Microsoft nor need to mail your issues. You can chat with the support team in real-time right from your Windows 10 device and get the support in minutes. In short, getting a support in Windows 10 easier than installing an app.
In this guide, we will show how you can contact Microsoft support right from Windows 10 and chat with them to sort out your issues.
Contact Microsoft support via chat in Windows 10
Step 1: In the Start search box, type Contact Support and then press enter key to open Contact Support app.
Step 2: If you’re not already using Microsoft account to sign-in to Windows 10, you’ll be asked to sign-in using your Microsoft account ID (email address) and password. Those of you who are not sure what Microsoft account in Windows is, please go through our difference between Microsoft and local account in Windows guide.
Step 3: In the following screen, depending on the issue you would like to sort out, click or tap the option titled Microsoft account & billing or Microsoft services and apps.
Step 4: Next, tap or click Windows.
Step 5: Tap or click one of the three options:
# Setting up (Installation, settings and activation)
# Technical support (Errors and other performance problems)
# Protecting my PC (Removing viruses and malware, etc)
Step 6: Finally, click or tap Chat online with a Microsoft Answer Tech option to begin the chat.
You can ask any questions on Windows 10 and get a replay in seconds. But before contacting Microsoft support, we suggest you check the web first for possible solutions.
How was your chat experience with Windows support team? Were you able to find resolve your issue?
Bruce McGee says
I want to roll back to Windows 7 and remove all references to Edge.
anna says
I pay every month for support and the last 3 days that i know of the piece of shit’s do not have their ‘help’ option!!!!!!!!
this is pathetic! I am trying to get an issue resolved they were supposed to resolve 3 months ago- fucking hate this support- i want to cancel- i feel trapped!!!!!!!
June M Lewis says
I pay for Microsoft Office on Windows last week but the account for Microsoft Office is not activated. Please help me with installing a Microsoft office account.
Solomon says
Disk error i need help with it so i can go on my windows
Sue Nelson says
I had a CODESTOP occur today while I was typing. It said it had to shut down and restart because there was a problem.
It did this several times???
I did not get all info on reason why?
Is there any way You can help me with trying to find out what happened? Some record or something on my computer?
Pls help I have been having issues with my computer. 1) its running slow 2) Seems like I need to reboot every now and then just to reset things
Paris banack says
my surface laptop won’t completely turn on like when you press the power button the windows logo flashes then the laptop turns off.
julie barrett says
I spent hours last week loading a link i was sent by your support team as I cannot view my photographs in the folder once I have opened them once, they become blank squares with a red cross next to them. After two days and reloading, re starting. . same situation.
Rick says
I am the only admin on our home computer. I have not been on in so long I could not remember my password or even using my hint to refresh my mind. How can I change my password so I can get on my computer again. No one else can figure this out. I am running windows 10
Soran Tal says
I am a subscribed customer with MS, received a PPTX file but when I download it automatically opens in notepad. Q: how can I save the file in PPT
rrod says
I store most of my Folders in my Download section of Quick Access on my PC…I need to be able in the Downloads Section, to click on a folder and drop it into the order I wish…where and how can I do this please…(years ago I could do this in older versions of Windows)…thankyou for your help…rod
arun says
my wifi not working this driver link sent
Angry customer says
Fuck this cancerous piece of shit Windows someone calls a user interface. you can’t even contact support anymore. they made it so hard that no one has the time to contact them.
Tom says
I cannot see my jpg pictures….I found numerous videos on how to rectify the situation but Window 10 updates since those videos were made don’t take me to the same pages that the videos follow. Hence about 5 screens in it makes no sense and I cannot follow or get the result I need.
I want to see my jpeg pictures and I cannot. Please tell me how to fix.
Ivan says
I cant get to my windows home screen. It’s stuck. It came out of no where and I can’t get out
Ron Cole says
There is a Trogan HTML/Brocoiner virus that keep showing up windows virus program catches it but its coming up being caught every hour.
David Rogers says
My most recent up date 1607, seems to have changed my ability to turn the touch pad on my lap top off while I use a mouse. What can I do?
Joseph Kravar says
My volume is messed up!!?? Every time I put the mixer up to 100 it lowers by it self to the point were you can barely hear anything.I don’t use headphones
Martin Thompson says
Just had a major panic. I am SURE this was not from Windows Defender but a SCAM.
The whole screen was taken up with panic comments saying Windows defender had detected
a spyware intrusion and that NOT to switch off your computer but contact them on
(0) 203 868 2233 – this had no call back facility
This line was “busy” every time I tried it ( four times )
The fault code was 0x8024403c
It displayed an “old” Windows Defender scan of 21 Nov 2016!!!!!!!
It threatened all my credit cards and bank details would be taken if we did not phone them.
It was SUCH a panic-end of the world scenario that I felt it was a SDCAM.
Was it?
Jerry Solomon says
In the process of updating from win 7 to win 10 my files were duplicated about 4-5 times and are spread all over the computer. I have tried to rearrange them but drag and drop deleted a bunch of files.
Where should I stash files ?? Libraries?? Documents??
Correct way to move them??
satyajit saurabh says
Unable to fix mobile hotspot. On making share my internet connection with other devices “ON” received message “We can’t setup mobile hotspot. Turn on Wi-Fi”
Allen says
Seriously fuck these updates. I cannot postpone them and I have lost a significant amount of work thanks to your shit services that force me to update my computer at inopportune times and will not let me postpone the update. I will never purchase a computer with Windows again. This is a very frustrating matter.
Dan says
Im building a gaming pc that runs windows 10 i have everything i needed but my pc keeps blue screening and saying WHEA_UNCORRECTABLE_ERROR how do i fix this please email me a response ive spent more than i can afford i know all specs.
Fryc says
Hi, I’m looking for a relevant USB Port driver to my Asus K53S and Windows 10. Do you have one?
Hans says
good morning i have updated to the free windows 10. most works fine.
MAIN problem is touch pad wont allow me to use the two fingers to scroll up or down.
need assistance with this.
Mary Dorrill says
I recently upgraded to windows 10 on another computer. I now cannot use wifi. Wireless is off. My wifi is not listed. What is a number I can call for assistance. I cannot log onto the internet. No internet connection.
Hyacinth Douglas says
I have recently downloaded Windows 10 and had some problems that were solved by a “Live Chat” Agent. However my hp laptop will not allow me to get Wireless Capability. Constantly says “Wireless Switched Off”. Even though this is a hp problem, I can’t even get any answers from their websites. Could someone help with a phone number for hp or how to get in touch which one of their LIVE CHAT Agents’? Thanks.
Pamela Harper says
My start menu does not work and neither does the search bar. I cannot even get online to do my classes. Please can someone tell me when this will be fixed? Also, my computer is running really slow since I’ve downloaded it onto my computer. I can’t uninstall it or even recover Windows 7.
Daniel says
Hi everyone well this jan. 1st 2016 and I switched to window 10 one month ago. Ever since I had problems to connect on the internet and once in I would loose the page I am on with a dark screen and needed to reboot every time . I tried to redownload Window 10 and I am still with the same problems. I will attempt once more to contact Windows support but I am sad so far of the performance of Windows 10 and wish I would have kept Windows 7. What I would recommend to anyone wishing to go to Windows 10 is to make a restore point prior as I can see on all forums that I am not the only one with problems with this Windows 10. Happy NewYear!
Daniel
Billie says
Internet connection problems on Windows 10
Howard Evans says
Start menu isn’t working. Critical Error message. Joining what appears to be 1000’s with this problem. Does not fix
with repeated starts. Is there a not to technical solution to this program bug. Howard
Adelaide Smith says
Built In Manager does not work. Cannot sign into Microsoft Account
Ket lon chin says
hi
I have a problem , after I update from window 7 to window 10 , my start menu isn’t work .
Jim Raub says
My start up (desktop) screen is to wide and it’s really a pain! Can you tell me how to shrink without using the resolution command?
Cheryl Farrell says
I am having a problem with my games, and trying to access the start menu, it takes forever and when I click on an app no matter what it is, it don’t open.
Ken Bainbridge says
I by mastake I turned off cortana I want to know how to turn it back on . its telling me company policy won’t let her turn there is no company its a personal desk top one person me. what can I do . please help me
Diana L. Whittle says
My “start” button will not always work properly.
Tom Burke says
My computer has gotten much slower and responsive since uploading Windows 10. I have a Webroot security system can the problem be occurring due to Windows Defender being active?
Keith says
I have a Windows 10 OS and I need to change my file type on documents that I printed from a website. It saved as a .2 file and I need it to be a XPS Document in order to view it on a different computer running windows 7. How can I do this without downgrading and re-upgrading my OS?
Tech pup
Sandy says
Having issues with “critical error will fix when you sign off”. When will this be taken care of?? How can I go back to Windows 8.1 no issues there.
Jean says
i want to turn off high contrast i don’t want it I want to go back to what i had thanks jean
Harvey L Hardwick says
On this web page I found a link to a site called FIXMYPC which reportedly corrects error in windows 10. Is the site really recommended by Microsoft or is this just another money making site and is this really a Microsoft windows 10 site.
Harvey L Hardwick says
Today, I received my new Samsung Galaxy 6 Edge Plus phone and noticed that it had Apps for Word, Power Point and others. I have Office 2013 Professional on one computer and office 2010 on the other one. If I were to use my phone to access a document via one of the apps on I believe it is called onedrive in the clouds will I have to purchase office for my phone also or will I be able to edit and save the documents back to onedrive in the clouds using my phone without additional cost.
jermaine holder says
Hi, I’m using the windows 10 and just few days ago, I can’t update and even can’t install an new app, it show an error code 0x80240437. how can this problem be fixed?
abdallah says
how i make broadband in windows 10
michelle visnic says
I am having such a hard time cus I am having a hard time seeiug the text cuz everything is way to small. I dont understand how to make fonts, icons, title bars all bigg4er.. would you be able to help in windows 10
GUADALUPE PESCADOR says
HI, WHEN I UPGRADED TO WINDOWS 10 I’M UNABLE TO SHUT DOWN COMPLETELY THE POWER LIGHT REMAINS ON PLEASE HELP.
Yakov Marks says
When I opened the computer this morning I found that I cannot click to access the “start” area and to shut down the computer
Bajaj says
pls note I am using Microsoft outlook 2013 and thanks for upgraded win10, though I would like to bring to your notice that I am not able to send emails whereas receiving emails, pls support
Sean says
can I rollback windows 10 back to windows 7