Without a fully functional keyboard, using a computer is difficult. When your Windows 10/11 PC’s keyboard is not functioning, all or some keys might stop working.
If the common fixes like reconnecting the keyboard (applies only to external keyboard), restarting the computer, changing keyboard settings, and running the built-in keyboard troubleshooter could not solve the keyboard problem, you can consider reinstalling the keyboard driver.
This guide will show you how to reinstall the keyboard driver in Windows 10/11.
IMPORTANT: By default, the keyboard driver will be automatically installed by Windows when you uninstall the same. However, we recommend you visit your PC manufacturer’s website and download the keyboard driver (before uninstalling the current keyboard driver) for your model just in case Windows does not automatically install it.
Steps to reinstall keyboard driver in Windows 10/11
Step 1: First of all, we need to uninstall the keyboard driver. For that, we will use the built-in Device Manager. To open it, right-click the Start button on the taskbar and then click the Device Manager option.
Step 2: In the Device Manager, expand the Keyboards tree to see your laptop’s keyboard entry. If you see more than one entry, it’s likely because you have connected an external mouse or keyboard to your laptop. If that is the case, please disconnect the external mouse or keyboard to know your laptop’s keyboard entry.
Step 3: Perform a right-click on the keyboard entry and then click the Uninstall device option.
Step 4: When you get the confirmation dialog, click the Uninstall button.
Step 5: You might now get the following dialog asking you to reboot your computer to uninstall the keyboard. Please save your work and click the Yes button to restart your computer.
Step 6: After the reboot, the keyboard driver will be automatically installed in the background.
If the keyboard is still not working, go to Settings > Update & security > Windows Update (Windows 10) or Settings > Windows Update (Windows 11) and then click the Check for updates button to download and install the keyboard driver.
Alternatively, you can visit your PC manufacturer’s website, download the newest version of the keyboard driver and then run the installer to install the driver.