Fix: Mail App Opens Outlook In Windows 10/11

The Mail app in Windows 10 and Windows 11 is one of the most used inbox apps. It is simple to use, has a clean user interface, and offers everything you expect in a good email client.

Over the past couple of months, I have seen many users complaining that opening the Mail app automatically opens the Outlook (New) app. That is, Windows 10/11 automatically opens the Outlook (New) app instead of the Mail app when they try to open the Mail app by clicking on its icon or using search.

Why does Windows 10/11 open Outlook (New) instead of Mail?

Microsoft has started offering a new email client for Windows 10/11 called Outlook (new). The new Outlook (free) app is web-based and different from the classic Outlook for desktop program.

Microsoft wants Windows 10/11 users to try the new Outlook app. Hence, it has offered a new toggle named “Try the new Outlook” in the Mail app toolbar. When the toggle button is turned on, the Mail app is automatically redirected to the new Outlook app so that users can try the new Outlook app.

It’s worth mentioning that Microsoft plans to replace the Mail app with the new Outlook app. As per Microsoft, the Mail app will continue to be available until the end of 2024. In fact, Microsoft is already offering the new Outlook app by default in the latest version of Windows 11. So, the new Outlook for Windows app is the future!

Stop Windows 10/11 from automatically opening Outlook new instead of Mail

Well, as said before, we can quickly stop Windows 10/11 from opening the Outlook app instead of the Mail app. Here is how.

Step 1: Open the new Outlook app.

Step 2: Turn off the Try the new Outlook button. That’s it!

From now on, whenever you try to open the Mail app, nothing but the Mail app will be opened.

NOTE 1: If you would like to uninstall the new Outlook app, refer to our how to uninstall the new Outlook app from Windows 10/11 guide.

NOTE 2: The new Outlook app is already available in the Microsoft Store. To install it, search for Outlook for Windows in the Store app and then install it.