Ever since the release of Windows 8, Microsoft has been trying to please tablet users by introducing touch friendly universal apps, and Store, and new gestures. In Windows 10, Microsoft has enhanced the Settings app to make it easy-to-navigate and include new options.
Over the past few days, we have seen a number of users complaining that the Settings app can’t be launched by clicking the Settings icon on the Start menu. Some users are also reporting that clicking the Settings icon launches Store app instead of Settings app.
If the Settings app is not opening on your Windows 10 device or opening Store app instead, you may try the following solutions.
Check if Settings app is disabled
There is a provision in Group Policy and Windows Registry to disable the Settings app. So, it’s a good idea to check it’s disabled before trying out other solutions. Refer to our how to enable or disable Settings in Windows 10 to enable the Settings via Group Policy or Settings.
Try to access the Settings app from other places
There are a couple of ways out there to open the Settings app in Windows 10. You can use the Windows logo + I hotkey or click on the action center icon (in system tray) and then click All Settings to open the same.
Use this official troubleshooter
Microsoft has released a troubleshooter to fix various Windows 10 issues. Click here to download the troubleshooter. After downloading and running the troubleshooter, click Next button to let the troubleshooter scan and fix the issue.
When it detects the problem, click Next button fix the issue.
Install available updates
Microsoft has been releasing fixes to address various Windows 10 issues, including the Settings app. So, make sure that your Windows 10 installation is up-to-date before jumping to other fixes.
Create a new user account
More often than not, modern apps like Settings work without any issues on a newly created user account. So, create a new local or Microsoft user account and then check if the Settings app is opening. If it’s working, you can migrate your data from the previous account to the new one before deleting the old user account.
Contact Microsoft support
You can either contact Microsoft support via chat or schedule a call back from Microsoft using the Contact app. The support team might be able to fix your issue by remotely accessing (with your consent) your Windows 10 machine.
Reset Windows 10
If none of the above solutions helped you to open Settings, please consider resetting your Windows 10 installation by keeping your important data. You can access the Reset option from the boot menu as well. Refer to our how to reset your Windows 10 PC or reset Windows 10 PC to factory settings for step-by-step instructions.