Windows 10 had been in pre-release or testing phase for a very long time before Microsoft finally released it to the world on 29th of July. Despite being in the pre-release phase for close to ten months, the final version of Windows 10 is not free from issues.
While most users are happy with the upgrade, a small section of users have been experiencing issues with hardware and drivers.
Many users are reporting issues with the printer after upgrading to Windows 10. Some users say that Windows 10 is unable to detect their printers, and while some of them are having issues while printing on a Windows 10 PC.
If you’re also having issues with the printer, you can try out the following methods to sort out printer problems.
Before trying any of the given below methods, please make sure that the printer is properly connected to your Windows 10 PC and is switched on.
Run the official printer troubleshooter
Microsoft is aware that some Windows 10 users are having issues with printers. In order to help them, Microsoft has released a troubleshooter to detect and automatically fix most issues related to printers.
Click here to download Windows 10 printer troubleshooter from Microsoft servers. After downloading it, double-click on the file to run it, select Printer from the list and then click Next button to begin the troubleshooting. It checks for:
# Print spooler service errors
# Printer driver update
# Printer connectivity issues
# Errors from printer driver
# Printers that are not shared with the HomeGroup
# Printer queue
The troubleshooter also checks the toner cartridge and paper jam before trying to fix the issue. As said before, this troubleshooter takes care of most of the issues, but if you’re unable to fix try out the instructions in Method 2.
Reinstall or update drivers to resolve printer errors
If your printer is not being detected by Windows 10, it’s likely because of outdated or corrupt driver. To fix the issue, we recommend you manually uninstall the driver and then install the latest version of the driver. And please download the driver only from the manufacturer’s website.
If you’re sure that the installed printer driver is up to date, we recommend you cross check the latest available version of the driver with the one installed on your Windows 10 PC. To know the driver version, go through our how to know the version of the installed driver in Windows guide.
The uninstall the driver, open Programs and Features applet of Control Panel, right-click on the driver, and then click Uninstall button.
Reinstall the device
If the printer is already installed, try removing the printer and then connect/install again (see how to install printer in Windows 10). To remove the printer, type Devices and printers in Start menu search box, press enter to open Devices and Printers window, right-click on your printer, click Remove device and then follow on-screen instructions.
Once removed, disconnect the printer and then connect it again.
If none of the above mentioned solutions work, we advise you have a chat with Microsoft support team (free) using the built-in Contact Support app to get your printer’s issue fixed with ease.