If you have an email account with one of the popular webmail services like Gmail, Oultook.com or Yahoo! Mail, you likely know what a junk or spam folder is and how to use it.
Your webmail service automatically identifies suspicious emails and sends them to the spam or junk folder. At times, genuine emails are also moved to the spam folder automatically, forcing you to check the spam or junk folder occasionally.
The Mail app in Windows 10 is being used by tens of millions of PC users. The Mail app sports an elegant and easy-to-navigate user interface. Besides that, it’s fairly customizable.
Since the Mail app doesn’t show the spam or trash folder in the left-pane, users often ask us how to access the trash or spam folder while using the Mail app in Windows 10.
The this is, there is an easy way to add the spam or junk folder to the left-pane of the Mail app in Windows 10. In fact, you can even pin it to the Start menu or screen if you wish to quickly access the junk or spam folder.
Easily access the junk or spam folder in Windows 10 Mail
Complete the given below directions to access the junk or spam folder in Windows 10 Mail app.
Step 1: In the left-pane of the Mail app, click More option. If you cannot see the More option, click on the three horizontal bars at the top to see the same.
Step 2: You should now get another pane with all your folders. Here, you should be able to see your spam or junk emails folder.
Step 3: If you want to add the spam or junk folder to the left-pane of the Mail app, right-click on the spam or junk folder, and then click Add to favorites option.
You should now see the junk email or spam folder in the left pane of Mail app.
Alternatively, you can right-click on junk or spam folder and then click Pin to Start to quickly access the folder from the Start menu itself.
You might also like to read our how to reset the Mail app and how to reinstall the Mail app guides.
Karen says
Can’t find a junk mail or spam file on dell inspiron 15
jeseil genteroles says
its hard for me to fine the junk file
Botlhale Kgarane says
I will like to open Junk Folder into my Laptop,But the problem is:I dont know how can i open it!!CAN YOU HELP ME PLEASE!!
molly.dixon says
i need to know whhat my code is for minecrost
Promise says
What if they don’t show junk folder what should I do
Alinvy Hartman says
I need to know what’s my code for Microsoft account
Michael siame says
I want to know my code for Microsoft account?
theo sompane says
hi, the junk file is not there
Karen says
I also do not have a junk mail folder – so what’s happening to all my “junk mail’ ? And what/who is deciding what is junk and what isn’t? Some of my emails are not getting through – and it seems obvious that they are being junked before I receive them! I also agree with many others that there was a perfectly good system before that has now been over-complicated.
kk harshith says
ok i done it
Morgan Taylor says
When I click on more in mail app, only left pane shows up. How do I get right pane to show up so I can add spam to left pane?
Faith a says
I had to re-create an account
Bobby Wiggins says
There is spam or junk mail folder in my sky mail account
Max says
There is no Spam or Junk folder in my email at all.
huda says
I need to now whats my code for microsoft acount
adam says
where is my junk folder
Pollywoitsit says
I’ve had a new laptop with windows 10, for just 2 weeks…I hate it! I also hate the MAIL although I DO have a junk folder…tells me if I scroll the cursor over it, I can use Options and BLOCK spam mail….there is NO options..just one of a long line of “fixed” programmes that weren’t broken in the first place…I’m getting the same spam day after day, and only sinc e I had to use this MAIL programme…..I don’t know who thought up Windows 10n workings, because I totally agree, it’s crappy rubbish!
Joan Disley says
What do you do to find junk and spam when after clicking on the MORE button they aren’t even listed in the folder? Nor is there a + sign to add any sub folders on my desktop computer but the same version on my laptop has all of those.
earl engle says
OK now put this all into some sort of English that can be understood by non-techies!!! unintelligible.
PuddinHead says
In my mail app (Client) on Win10 (new computer Jan 2020), I have gmail, aol and and old verizon POP account. If I select the AOL or Gmail account and then do more, I can see a junk folder. If I click the POP account and do more, there is not junk folder. This may explain why some of you have the problem. I had a true Outlook client on my previous computer and like it much better. It would allow me to tag senders as junk and set rules for all my accounts, including the Verizon POP. I have come to the conclusion that this new app does not have all the features of Outlook (or they would not be able to charge lots extra for outlook). This app only consolidates mail from your online accounts. If you want to set rules, auto-reply or mark as junk, I think you have to go to the online version of your account(s) and do it there.
David Walter says
Worked like a dream. Dead easy. Many thanks.
Mary says
too complicated. I just want to click on Junk Mail =read it =delete it like before.
Cathal says
There is no spam or junk email folder in my email app. The app is utter rubbish like the majority of MS products.
Peter M Hajdukiewicz says
What was very simple, now is very, very complicated! It was always handy to have a spam or junk folder next to trash. Now we have very “sophisticated” system: do this, than that and fuck – up your computer. YOU ARE IDIOTS!!! This whole Windows 10 program is a piece of garbage. Shame on you.
Sharin says
there is definitely not spam or junk folder
Anthony says
This advice is very flawed because there is definitely not a junk or spam folder in my windows 10 mail app. They need to go back to the drawing board on this one.
Anthony says
This articel is very flawed, there is no spam folder in my windows 10 mail at all , in fact it sucks. Why would Microsoft get rid of a perfectly good system like Live Essentials and Live Mail, when it worked so well for its customers and then give us this trash?
S'Tracy McClellan says
HELP! At times I accidently clk on important or favorite email and “accidently” clk to SPAM. How can I return mail I accidently SPAM
Mick Alcock says
My widows 10 has No Spam or Junk mail folder? So do I get all mail to my in box or what and is this corect.
Madelaine Mimsy Adams says
I hate windows 10, Windows 7 was so uncomplicated and easy to use. How can I get Windows 7 back on this computer
VanguardLH says
Sounds great unless you have more than 1 account defined in the Mail app. When you click More, you see a tree list of folders in each account. After you add the Junk folder from each account to the favorites list, you end up with multiple folders all named the same “Junk” folder name. You won’t know for which account is a particular Junk folder.
While you can create a unified favorite folder for the Inbox folders from all accounts, you cannot do the same for any other commonly-named folders, like Sent, Trash, etc. Users may not want unified favorite folders, too. There needs to be an option to replace the favorties pane with the tree pane (what you see when you click the More button). Clicking More shows the tree pane but it is temporary: the moment you do anything, the tree pane disappears. You lose the visual showing the hierarchical organization of folders in your multiple accounts.
john low says
There is no spam or junk mail folder in my email
Mike says
There is no spam or junk mail folder in my sky mail account!