Microsoft Solitaire Collection is introduced as a replacement for the classic games that were part of Windows 7 and previous versions. The Microsoft Solitaire Collection app allows you to play five card games. Classic Solitaire, Spider, FreeCell, Pyramid, and TriPeaks card games are part of the Microsoft Solitaire Collection app in Windows 10.
Microsoft has released several updates to the Solitaire Collection app to iron out various types of issues, but at times, you might encounter problems while using the Microsoft Solitaire Collection app. If the app is not opening or hanging, you can reset the app to fix the issue.
Reset Microsoft Solitaire Collection on Windows 10/11 PC
When you reset the Microsoft Solitaire Collection app, it will reset all data saved by Microsoft Solitaire Collection on your device. So, if you don’t want to reset the data, you should try fixing the issue without resetting the app.
Complete the given below directions to reset the Microsoft Solitaire Collection app in Windows 10/11.
Important: The ability to reset Windows 10 apps feature was introduced with the Anniversary update build 14372. So make sure that you’re running 14372 or later build of Windows 10 by typing Winver.exe in the Start menu search and then pressing the Enter key.
Step 1: If you are on a Windows 10 PC, open the Settings app, click Apps and then click Apps & features. And if on Windows 11 PC, go to Windows 11 Settings > Apps > Installed apps page.
Step 2: Look for the entry named or Solitaire & Casual Games or Microsoft Solitaire Collection. On Windows 11, click the three dots next to the entry and then click Advanced options. On Windows 10 PC, click the entry to see the Advanced options link. Click the Advanced options link.
Step 4: Click the Reset button and then click the Reset button again when you see the confirmation dialog. Once the reset job is done, you will see a check sign next to the Reset button.
Step 5: Try opening the Microsoft Solitaire Collection app now. It should open now and work without any issues.
If resetting the app didn’t help, you can reinstall the Microsoft Solitaire Collection app to fix the issue.
Beth Roberts says
I switched computers from a laptop to a desktop and when I played MSC on the new computer all my scores are gone. My stats and star club stats are still there but no scores, they had all reverted back to 1. Iv reached out to MSC team but they have not been able to solve this problem. My scores took 23 years to accumulate and now they are all gone. I dont even want to play anymore. If anyone can help me Id really appreciate it.
John Miller says
Just played the desired version yesterday on this computer. Have spent an hour looking for it this afternoon. Have found thousands of layouts but not the one I played yesterday. Ever heard the quote KISS Keep it simple stupid? Feb 23
linda says
this is absolutely rediculous. First it sent me to restoro that was supposed to be free, now i’m on this page. i give up
William Marschall says
Same problem: How do I restore the difficulty options in MS Solitaire. Currently I am only playing “random” and the select difficulty panel in game options has disappeared
I am very glad if you answer me.
William Marschall
James says
How do I restore the difficulty options in MS Solitaire. Currently I am only playing “random” and the select difficulty panel in game options has disappeared
James
Elizabeth says
Thank you for this posting; it got me up and running while ensuring that I remained at an Expert 42 level.
Tim says
Data is only mirrored in our ocs. The main data seems to be held online. I have tried all resets etc. and every time, the next time I open it, all the stats are downloaded from the cloud. SO THE QUESTION SHOULD BE (AS ONE VISITOR ASKED ABOVE, BUT WASN;T ANSWERED) HOW DO WE RESET MICROSOFT SOLITAIRE COLLECTION STATS IN TEH CLOUD ? I am looking in my online Microsoft Account, but so far haven’t found any reference to anything resembling this. Thanks for your help…. Ideas appreciated !
michael says
I have tried resetting it and also uninstalling and re installment this dosent work anyone found another way to get this app to work??
Donald Carlin says
This is a shitty change to what was there when I purchased system.
Bernard Cork says
I found a way to reset the score on my windows ten solitaite. It is really simple. Use the “exployer” and search for “solitaire”. When it finds several sites, highlight the “Solitaire Settings” and from up above “open file location”. A few items will appear. Delete or remame the “SolitaireSettings” file and you are done!
Go to your start icon and set your preferences and play.
OWEN THOMSON says
This “fix” doesn’t work. Neither does reinstalling. I cannot find any way to reset the statistics.
Penny Jimenez says
it worked thx.
Penny Jimenez says
it took 2 tries but it is working now . Thanks
hexis says
Here is my problem, I use outlook account A to login win10, ant it automaticly use the same account when I play solitaire, but I actually want to use account B to play solitaire, where can I change my solitaire account?
Pol says
resetting worked, problem is stats saved on cloud!!!!!! How can you reset the cloud?
WANDA SCHIBBELHUT says
what the hell did you screw it up for to start out with NOW FIX IT YOU SCREWED IT UP
Ernest says
There is no “advanced options”, just “uninstall”. Help!
Joe says
Perfect! Thank you
Fiona Best says
Microsoft solitaire collection changed and caused errors and I could not reinstall it
admin says
Carol, please update to Creators Update v1703.
Carol says
I do not have “advanced options” running winver 1511
Cool Guy says
I have Windows 10 Version 1511 OS build 10586.916 c.2015
What do I do?
Tom Skalsky says
Worked great, thank you. glad i was able to find this post, others wanted you to go deep into windows. above my head to try. this was simple.
Jim says
Thanks resetting worked.
Nadeem says
Thanks resetting worked.