Isn’t the Windows 10 Store app not opening? Are you unable to download and install apps from the Store? Are you getting an error while installing apps from Store? Are you unable to sign-in to the Store in Windows 10? Here is an easy way to fix the Store app in Windows 10 by resetting it.
If you have been using Windows 10 since its release about a few years ago, you likely have installed a few apps or games from the Store. And while using the Store app, you certainly encountered issues, at least once.
Starting with Windows 10 Anniversary update build, Microsoft has introduced an option to reset Windows 10 apps. The Store app is one of the many apps that you can reset to fix issues. The app can be reset by navigating to Settings > Apps > Apps & Features.
Resetting the Store app will clear all data saved by the Store app on your current device as well as remove your sign-in details. This means that you will need to sign-in to the Store all over again.
Resetting the Store app in Windows 10
NOTE: Please remember that the Reset option is available in Windows 10 Anniversary Update builds only. Please make sure that you are running 14379 or later build of Windows 10 by typing Winver.exe in Start menu search box and then pressing enter key.
Step 1: Close the Store app, if it’s running.
Step 2: Open Settings. The Settings app can be opened either by clicking the Settings icon on the left side of the Start menu or using the Windows logo + I keyboard shortcut.
Step 3: Once the Settings app is launched, navigate to Apps > Apps & features.
Step 4: Look for the Store entry and then click on the same to see the Advanced options link. Click the Advanced options link to see the Reset button.
Step 5: Scroll down the page to see the Reset button. Click the Reset button, and then click the Reset button again when you see a dialog box with “This will permanently delete the app’s data on this device, including your preferences and sign-in details” to reset Windows 10 Store.
Once the Reset is completed, you will see a check sign next to the Reset button.
How to reinstall the Store app in Windows 10, and how to clear the Store cache guides might also be of interest to you.
Let us know if resetting the Store app fixed the issue.
Must be a different version of Windows 10; my screen in SYSTEM does not have the links this screen does. Looks like I’m going to have to use another program to view my photos form this point forward. What happened to the good days of Windows 7? All of a sudden after fixing a startup issue now I can’t view any of my photos in the PHOTO app, says something about adequate permissions. I am the admin on this computer. I’ll go with another default program rather than spend hours going over videos on how to fix problems with Microsoft’s default apps.
My store has vanished completely. 2 day old laptop. Furious
Same problem as Steve McCrary “We Couldn’t reset this app. Try again in a bit”
Steve McCrary says
Trying to reset Windows Store and this is what it says “We Couldn’t reset this app. Try again in a bit”
Farhan, are you running version 1607 (Anniversary Update) or above version of Windows 10?
Farhan Idami says
why there is no “advanced option” on my apps & features?
Unable to reset store as settings/apps & features/store is greyed out.
There are NO advance options.